Case Study: Failed Implementation of CRM by Casey Gollan
If you're looking to implement a Customer Relationship Management (CRM) solution into your business, this article will highlight some key areas that you may want to cover to avoid costly errors that other companies have made. Some years back, a CRM system was integrated in a health organisation. ... In January 2002, with new members coming on board and existing ones renewing, a massive amount of customers were moved to the new system at one time. ... This would also give customer service reps a single unified view of members to accomplish that.

Lean Principles in ERP Practice- Maximization of Manufacturing Efficiency by Dusty Alexander
In today’s manufacturing environment, enterprises must operate their businesses with an eye toward becoming evermore “lean and mean”, as well as taking full control of every aspect of the system. This means bringing greater efficiencies into their job shop or make-to-order manufacturing operation. ... Employees often waste significant (yet valuable ) time searching for tools or preparing for multiple nonrepetitive set-ups on a single machine. ... In a properly designed and implemented ERP operation, using robust ERP software, indirect labor is reduced and direct labor time recovered...

Technology Helps Streamline Credentialing Services by Tammy White
New uses for technology can make the credentialing process for medical providers faster, more accessible, and more affordable through paperless credentialing . Paperless credentialing has been growing in popularity with credential verification organizations over the past three years because of... Paperless credentialing introduces flexibility into the credentialing process: it is easier for multiple people to access information at a single time without having to make copies; turnaround time is much faster, since files do not have to be mailed, verified, and returned physically; the visual...

Building Your Own Computer for Editing Video by Michael Quarles
If you have a serious interest in editing video with a PC, you may have discovered that just any run of the mill computer won’t do. Degraded image quality is often the result, with a loss of resolution, and even dropped frames. Professional quality results require a professional quality machine,... With a single core processor, I’d say you’d just have to wait. ... Boards with many of the same features that came out only a few months before can be found that sell for a fraction of the price. ... Higher price doesn’t equate to better quality.

Is Software Hard? by Tim Bryce
"Systems are logical, programming is physical." - Bryce's Law For something that is supposed to be "soft", software exhibits some pretty "hard" characteristics. The original premise behind the COBOL programming language was to devise a language that could be easily ported to several computers. ... Back in the 1970's and 1980's we were faced with the dilemma of managing a single product on over a dozen different platforms. ... However, they recognized early on this implementation wouldn't work across the board in the company.

A Buyer's Guide to Flatbed Scanners by Jeffrey Lawrence
Flatbed scanners generally deliver the best combination of quality, flexibility, and usability in scanning. They can be used to scan different kinds of media, including photos and film (with the additional use of a transparency adapter); they can be used to scan text for OCR and document... Today’s single-pass, 48-bit scanners are fast and can theoretically capture up to 250 trillion colors — clearly more color than the human eye can distinguish or what monitors and printers can reproduce — but impressive nonetheless for the promise of yielding hues as close to life as possible and...

Warhammer 40k Basic Tactics by Lee Jerrum
This is a discussion of basic tactics that can be used with any army. It is intended for newer players who could use some basic tips that will work with whatever they are thinking of playing. Some of these points may not apply to certain army lists but should serve as a general guide. ... That terminator squad with two assault cannons won't do much if it's stuck in reserve for three turns and will do even less if you get a bad scatter into an enemy unit or off the board. ... Lets face it, most things on the board are out of range on the first turn if you've deployed in a fashion to deny...

Six Largest Mistakes Made when Hiring a Cabling Contractor by Robert Deupreee
Cabling of data and voice systems is often ignored by many companies until the last minute just before relocation or new building takes place. Many information systems professionals view it as a low priority or something that just takes away from their budget for real network components such as... In the old days the average install would consist of a single voice grade cable for the phone system and a single data grade cable (Cat 3, Cat5, Cat5E or Cat 6) for their computers. ... This seems to be all over the board, some people have no design plan what so ever.

Tips for Designing ZigBee Applications by John Sawyer
So you think you want to develop a ZigBee application, but you have some questions. What’s important in a ZigBee development? What tools do I need? What steps are involved? How much time will it take? What kind of investment is required? What are the unforeseen questions? ... This cost reduction phase often involves merging functionality from modules into a single circuit board. ... The timing of a two-phase approach also makes sense, because expertise is built with the technology before merging the radio chip on the circuit board.

India as an Offshoring Destination: A Historical Perspective by Vijay Bhat
As debates rage on across the globe on the economics of Offshoring work to India in the IT & ITES space (BPO), it is time to view outsourcing from the right perspectives. The Cost perspective is often harped upon by both Indian companies and their offshoring clients. ... What was earlier a conglomeration of princely states with independent rulers had to be brought under a single system of governance. ... From 1784 onwards there was a "Board of Control" with members from the House of Commons which defined the relations between the Crown and the Directors of the East India Company.