Why Convert PDFs Into XML Documents by Reena Cruz
In order to meet the needs of cross platform transactions, organizations and companies relying on electronic based systems have resorted to universal formats. Thus far, the PDF has been a reliable tool in bridging and facilitating that gap between operating systems and business needs. ... It’s the driving force behind Web-based information publishing systems used for buying, selling and trading information. ... In addition, most information you receive will more than likely follow new formatting methods.

CRM and Customer Life Cycle by Bruce Zhang
Customer Relationship Management or CRM is a combination of enterprise strategies, business processes and information technologies used to learn more about customers' needs and behaviors in order to develop stronger relationships with them. CRM software systems automate many customer-related... Customer Retention Customer service module of CRM system gives the organizations the edge in customer support and call center services . ... Web CRM systems are widely deployed for web based call center, contact management, trouble ticket, personal information manager and scheduling.

Lotus Domino: Reports and Connectors – Crystal Reports, XML, ODBC/JDBC, OLE by Polina Gottmann
Lotus Notes Domino is very efficient in electronic document workflow automation. Unfortunately the electronic document workflow can not replace paper documents completely. For example some documents should be sent to your suppliers or customer in paper form. ... In other words –information printing from document in envelope label form; • copying of selected in view/folder documents into clipboard (menu Edit -> Cope Selected as Table). ... Both use OLE technology, which works seamlessly at the Notes client side (not on Domino server).

Blu-Ray Set to Take the World by Storm! by Colbert Paul
The Blu-ray Disc belongs to a new generation of optical discs capable of staging high density data. Blu-Ray technology is based on a blue-violet coloured laser. The blue laser operates at a wave length of 405 nm, while older technology such as DVDs and CDs are based on red and infrared lasers... Since the wave length is shorter with a blue laser, the new Blu-ray technology makes is possible to store much more information The advantage with the Blu-ray technology is that the laser beam can be focused much more tightly at the surface of the disc.

Microsoft Great Plains/Dynamics GP Upgrade –overview by Andrew Karasev
We want to present you new version of this article, where we are stating old and giving you highlights on new features. This article, written in question/answer/FAQ style to give IT Director/Controller balanced top level information on Microsoft Business Solutions Great Plains/Dynamics GP upgrade. ... We strongly recommend you to use consultant in the following cases • You don't have support - in this case you have to select your Microsoft Business Solutions Partner and pay for the annual support/enhancement plan - you will get new registration key and will be ready for the upgrade • Your...

International Support - Microsoft Great Plains VAR/Partner Selection – Overview for V.P. IT by Andrew Karasev
Looks like Microsoft Great Plains becomes more and more popular, partly because of Microsoft muscles behind it. It seems to be goof solution for mid-size and even large multinational corporation with Headquarters in US and branches Worldwide. You, as V.P. ... Remote Support - obviously partner should be excellent in the remote support and be ready to travel to your remote location in the case of emergency Customization - partners who can handle above issues are kind of tax advisers/ international accountants/ business consultants they may not carry technical expertise in Great Plains that...

Microsoft Certification 101 by Natalie Aranda
In the current job market, Microsoft certifications represent one of the richest and varied spectrums of job roles and responsibilities, which are embraced by industry professionals worldwide, that earning a specific credential provides an objective validation of their ability to successfully... The following certifications are aimed for network administrators, network engineers, systems administrators, IT engineers, information systems administrators, network technicians, technical support specialists and other IT professionals currently working in complex computing environment of...

SAP Data Warehousing Solution by Ron Victor
SAP BW is a continuous data warehousing solution that uses former SAP technologies. This SAP BW is built on the Basis of 3-tier architecture and coded in the ABAP (Advanced Business Application Programming) language. This 3-tier architecture and code language uses ALE (Application Link Enabling)... They offer for business analysis, technology implementation, and training to system support. ... This Metadata Repository contains information relating to data warehouse. ... This sap e-business consists of three components: they are my SAP Technology, my SAP Services and my SAP Hosted Solutions.

ITIL: Understanding and Using IT Service Management by Alan Calder
‘ITIL’ is a term that is fast gaining currency around the IT world. It is often wrongly described as ‘IT governance’ – in fact, on its own, it certainly isn’t this. ITIL is a collection of best practices that helps companies implement an IT Service Management culture. ... ITIL processes can be mapped to CobiT (Control Objectives for Information and Related Technology) processes, and the two frameworks complement each other nicely: if the CobiT control framework tells the organisation ‘what’ to do in the delivery and support areas, ITIL best practices help the organisation define ‘how’ to...

Network Management by Ismael Tabije
It is a great deficiency to organizations if they fail to automate their internal and external business operations or transactions. Computers are premium must-haves for organizations, educational institutions, government offices and small-, medium- and large-scale enterprises. ... Enterprises ought to acquire an industrialized information technology infrastructure, dependable network security features, and omnipotent devices for handling the desktop computer units that their employees are using to induce lively business functions.