What is ITIL? (And - More Importantly - What It Isn't!) by Robin Yearsley
As a qualified and experienced ITIL Consultant - I'd like to set the record straight on a few points. The IT Infrastructure Library (ITIL) is an excellent set of best practices, carefully organized and edited to provide readers with information and structure for how to plan, implement, maintain... - It therefore requires to be understood at a senior level and therefore the ROI in ITIL must be deliberately planned and realized - It's ‘transformational’ change - so that means people change roles; people have new ways of working and communicating; the organization begins to hardwire the voice...

Entering The Twilight Zone by Tim Bryce
"If you are not pissing someone off, you are probably not doing your job." - Bryce's Law INTRODUCTION This essay represents my 100th in a series of weekly bulletins I have written over the last two years. During this time I have written on a variety of management related issues as well as... Technology, not management, is leading the country today. ... Information Technology departments feel they are under incredible pressure to produce more with less. ... From their comments and experiences I have witnessed not only changes in technology but in management as well, some for better,...

A Brief History of Computer Based Training by Natalie Aranda
Computer Based Training or CBT is now widely adopted in education, corporate training for learning any subject from math, history to sales skill, customer support and project management. The driving force behind the maturity of CBT industry, however, has been aviation industry. ... These computer programs also teach aviation supplies information, and other necessities. ... As technology progressed, computer based training courses were also getting better. ... While this was a great way to learn topics without having to be rushed, the technology fell short.

Seven Ways Microsoft Dynamics AX Can Help You Improve Your Business Efficiency by Alison Beaven
Microsoft Dynamics AX 4.0 is the latest version of Microsoft’s integrated enterprise resource planning system, used by over 7,553 customers to gain competitive advantage. It improves business efficiency, saves administration time and provides real-time information to improve business decision... At any time, you have direct access to information telling you where items are from, where they are now and where are they going. ... With enhanced product tracking and RFID technology, you can track items throughout the system using batch and serial numbers.

Mobile Manufacturing by Mark Eaton
Making Advances Technology and manufacturing have traditionally been closely related, with advances in technology leading to changes in manufacturing – either in the products produced on in how they are produced – and changes in manufacturing affecting technology – through making technology... Roger Francis, CEO of Make My Show (www.makemyshow.com), a company offering request based services, says “…a typical client integration takes less than a day.” So text requests can provide a powerful, but simple, mechanism to get product information into customer’s hands quickly and if information...

The Ten Common Myths of I.T. by Tim Bryce
"A company runs on information, not data." - Bryce's Law INTRODUCTION You've heard them all before. They particularly arise whenever quality work is required or when organization and management control is imposed. Of course, I'm talking about the ten common myths of I.T. ... The Data Management function should behave in a manner similar to Materials Management, Financial Management, and Human Resource Management. ... Instead of developing a long range plan that incorporates an information strategy, management nurtures the problem by saying they need everything "yesterday." Software...

Putting The Boomers Out To Pasture by Tim Bryce
"The Baby Boomers will be more remembered for the problems they left behind as opposed to anything they accomplished during their tenure." - Bryce's Law As we all know, the Baby Boomers are regarded as those people born following World War II, I believe it is from 1945 to 1960. ... In the area of Information Technology, they actively participated in the transition from mainframes to client/server computing, the Internet, and an unprecedented number of technological developments, including cell phones, cable, video enhancements, etc.

Authoring and Encoding for New Media by Jon Mueller
As the technology continues to develop, DVD-ROM and CD-ROM are publicized to be great sources of media for a wide variety of publishing objectives. What is less publicized is how to get from point A to point B in terms of necessary materials and a plan of content organization. ... Oftentimes, the process is learned while already involved in the sales cycle, and the goals of the project can often become more confused and ultimately restricted due to budget and time based on the lack of information and planning beforehand.

Eight Reasons to Increase Backup Spending When the Economy Slows by Bud Stoddard
Eight Reasons to Increase Backup Spending When the Economy Slows   by Bud Stoddard, President & CEO, AmeriVault Corp.   To say we have seen a significant downturn in the economy in the past twelve months would be hyperbole at its best.   As business and technology executives and...   There are the obvious areas we turn to first with the scalpel in hand such as head count, marketing, accounting, human resources, legal, maybe even customer support and information technology (IT). ...   Could you or anybody on your management team or staff, following a data loss or disaster...

Questions You Should Be Asking Of Your Potential LMS Vendors - But Likely Are Not by Justyn Howard
What’s missing from your LMS RFP? If you have been involved in sourcing or researching Learning Management System vendors in the past few years, you may have noticed that your functionality spreadsheets and RFI responses all look the same. If you think about it, this makes sense. ... Closing Thoughts… The Learning & Talent Management purchases that you make will have sizable and long lasting impact on your organization. ... The vendors who are forthcoming with this information are one’s that deserve serious consideration.