Computer Help Desk Stupid Questions by John Beagle
Here is some proof from the help desk stupid questions archives at CSN: A customer was enraged because his computer had told him he was "Bad and an invalid." The tech explained that the computer's "bad command" and "invalid" responses shouldn't be taken personally. ... TECH SUPPORT: "On your keyboard, Bob." CUSTOMER: "What do you mean?" TECH SUPPORT: " 'P' on your keyboard, Bob." CUSTOMER: "I'm not going to do that! ... He told the technician that the computer had said it "couldn't find the printer." The user had also tried turning the computer screen to face the printer-but that his...

Computer Consulting Business: Nail Down the Vendor Support Options by Joshua Feinberg
No computer consulting business can afford to be sitting at a client site, running up a big bill, staring at a blue-screen-of-death, facing an angry mob of irate users and sitting on hold for two hours with tech support. This scenario is your absolute worst nightmare in running a computer... In operating your computer consulting business, you will also want to know if vendor technical support has 24/7 support in case you have a need for emergency support. ... Find out if they are available by phone, if the technical support phone number is toll-free and if the support is free or not.

Microsoft Has Decided to Drop Support for Windows 98 by Mickey Lieberman
Are you aware of the fact that on or about July 11, 2006, Microsoft will be dropping support on Windows 98? If you are still using Windows 98 or Windows 98 SE, make sure you have all the updates that you want or think you need. Speaking from personal experience, on March 31, 2006, something got... The ultimate solution, provided by the second level of tech support was to download all of the individual files (38 files, 19.8 MB) to my hard drive and then run from there or copy them to a cd for a second backup.

How to Save Money on Small Business Software by Jeremy Maddock
If you operate a small business, price will almost certainly be a factor when purchasing new computer software. Although it should not be the only thing you take into account, there’s nothing wrong with coming up with creative ways to save money on business software. ... Try to purchase applications from a vendor that offers favorable support terms, including free installation assistance support for the first few months. ... Once this support period expires, it’s a good idea to encourage your employees to find numerous sources of tech support, rather than immediately calling the vendor.

Internet Explorer 7 (Ie7) As A Ftp Client-Does Not Work by Dean Chafee
With the recent release of IE7 (basically pushed out and forced on you, aaarrrgg), those whom used IE6 as a FTP client will notice some changes and issues. Here are the highlights of the changes: * The URL syntax with embedded username and password (ie. ... If you need premium tech support and are willing to pay for it, I recommend WS_FTP by IpSwitch. ... Well, there are many free FTP clients that do a much better job. ... The top two that I recommend are FileZilla and CuteFTP Free Trial. ... * Actually, IE7 itself does not support a non-anonymous login at all...

Software That Takes Care Of ... Other Software by John Deprice
What's housekeeping software? It's software that takes care of your PC and everything recorded on that hard-drive. If that's what you need, make sure you consider these titles. HandyRecovery 2.0 (SoftLogica LLC) As you might expect, data recovery and undeletion software is a very popular thing. ... My Registry Cleaner comes with one year of free tech support and updates. ... The application scans your entire computer and removes errors, speeds up your PC, and stops crashes. ... HandyRecovery 2.0 is fairly easy to use, allows you to search for deleted files by name and comes with all the...

Remote Desktop Management by Ken Marlborough
Technological experts have always preferred remote desktop management because of its various advantages. You can manage your computer and server quite easily with the help of a remote desktop management system without the help of an on-site technician. ... System administrators have sophisticated ways to carry out technical support tasks – by means of virtual technology. ... To set up remote desktop management, you need to install software on computer and servers that have the system ready to install.

Personal Computer Buying Guide by Muhamad Fuad
Have you ever wanted to buy your dream computer? You had saved your monthly income to buy it but you did not know what specification you should choose since there are lot of choices in the market today. Beside budget, below are the important factors that you should look into when buying a computer. ... Just go to a tech support forum and your software-related computer problem will be solved there. ... Ask your friends for some advices such as a good computer hardware shop in the town or their past experiences in buying their computer.

Software How To Choose The Right Software by Robert Emler
As you are aware, there are a tremendous amount of software programs on the market today. There are a lot more software companies out today then ever before. So then how do you choose the rite software for you? There are really only two major factors that people consider when buying software. ... By trying out the free trail version of the software, you will have the chance to find out how user friendly the software is, and also find out how your computer interacts with the software. ... That might be an indication that the company itself might not be very user friendly, as far as tech...

Professional Help with Your Computer May Be Cheaper Than You Think by D. David Dugan
We all deal with them, those little computer problems that aren’t quite big enough to warrant a call to the Computer Guy. You know, like every once in a while your camera won’t transfer its pictures the right way. Or like the times when all of a sudden your computer shuts down for no apparent... I know there’s a free computer support forum out there with people in it just waiting to answer some of your questions. ... So next time those pop ups are driving you crazy, and you can’t reach your favorite help desk, stop by a computer support forum.