Collection Predictive Dialer by Eric Morris
Collection predictive dialing offers a highly flexible and scalable open architecture, enabling the customer to integrate with virtually any debt collection software solution available. Many agencies have successfully worked with many credit and collection software agencies. ... Collection predictive dialing has a real time campaign and script adjustment capability that allows management to execute full control of floor activity. ... It can be integrated with virtually any debt collection management software.

SAP Business One Implementation & Localization in Brazil – Overview by Andrew Karasev
SAP Business One has up to 10 thousand installations worldwide and in the perspectives of Latin/South America we are talking about multiple countries, such as Chili, Argentina, Venezuela, Colombia, Mexico, etc. Brazil however has some implementation, localization and customization challenges. ... Being purchased from original vendor in Israel, SAP Business One has such nice features as Multilanguage in one database/company, multicurrency, MRP/Production/Manufacturing, Service Management, CRM (with graphical interactive sales funnel), integration with MS Office on COM level, Drag and...

CIO Enterprise Identity Project Approaches by Bill Brant
CIO Enterprise Identity Project Approaches The Enterprise Identity Management project is all about automating business processes and synchronizing identity-related information across the enterprise. Why do we need Identity Management? Identity management is necessary to support a strong and... In this case, application communication requires a local database on every server; a replication mechanism that has either been developed or bought will provide the delivery mechanism. ... Best Approach to Identity Management The best approach for an intelligent identity management framework is an...

Decision Support Systems(DSS) - Is it becoming a Decision Making Systems(DMS)? by Sandeep Kautish
As we know, decision making is the fundamental job of managers and there are various information systems i.e. Management information systems (MIS), Executive information system (EIS) that are helping managers in decision making process. Our central consideration point of this article is DSS and... Database Database management system Data directory ( A database must contain data about the tables & all other objects) Query facility The User Interface (Dialog) Subsystem: - Dialog generation and management system is designed to satisfy knowledge representation, and control and...

Medical Practice Software as a Service (SaaS) by Yuval Lirov
Software as a Service (SaaS) is the new generation of ASP model designed to reduce the exorbitant costs of specialized medical practice management software. SaaS model is available for all aspects of medical practice management, including scheduling, billing, and electronic medical records... The medical practice utilizing CS model must develop in-house expertise and manage numerous services, including Internet connectivity, bandwidth, and routers Servers for Web server software, email, and firewalls Database management Data feed management Capacity management Redundancy...

CMS Case Studies: How to Compare Offerings From Vendors by Rita Lambros-Segur, M.H.
Microsoft is very active in the CMS (or content management system) market. For Microsoft .Net shops, it makes sense to buy Microsoft's CMS. But for others - and those using Java - rival CMSs are just as good, or even better. Those needing multi-site, multi-audience and multi-language... Percussion cites its main USPs as being technical and management strategies it calls 'decoupled delivery', 'intelligent relationships' and 'active assembly'. ... "We wanted to improve our internal content management procedures, increase the speed and efficiency of content updates and reduce time and...

Business Portal – Microsoft Dynamics GP 9.0 – Highlights for Consultan by Andrew Karasev
Microsoft Dynamics GP is new name for Microsoft Great Plains and first wave of former Microsoft Project Green. You probably have the impression that Microsoft is leveraging all the set of its technologies: .Net, MS SQL Server, Sharepoint, Visual Studio, Active Directory, MS Exchange, XML Web... Sharepoint is the platform for workflow and document management, and being integrated into Business Portal it can compete with traditional workflow management tools, such as IBM Lotus Notes Domino. ... Probably, if you are customer – you don’t want to pay full price for concurrent user license – if...

Microsoft CRM in Latin America: Implementation, Customization, Support – Overview for Consultant by Andrew Karasev
Microsoft Business Solutions CRM is present several years on the US software market plus it makes advances in Europe. We expect substantial number growth of Microsoft CRM implementations across South and Central America and the need for Microsoft CRM implementation, support, tuning, reporting,... This process doesn’t require a lot of business consulting knowledge and in our experience company middle management actually makes suggestions in the time of initial presentation. ... Typical case – if you are freight forwarding client and have cargo tracking system – you should more likely have...

Network Monitors by Thomas Morva
The action of checking computers, systems and network systems is known as network monitoring. A network monitor is a part of the Microsoft Systems Management Server (SMS). Network monitors manage Wide Area Networks (WAN), Local Area Networks (LAN), servers, switches, applications and more. ... Most network monitors supervise Internet usage and also register fingerprints of each and every network connection in its database. ... In the case of network problems or network failure, network monitors automatically tell the network administrator about it and compose expanded log files.

ERP Implementation: Success Factors by Andrew Karasev
As seeing large number of implementations – in our case these are Microsoft Business Solutions Products: Great Plains, MS CRM, Navision – we would like to give you our opinion on what should you consider to do to secure implementation success. These principles should work as for large... Well, complication of computer networking and its security, plus the fact that SQL is now standard for the database platform (Microsoft SQL Server, Oracle, DB2, etc.), plus internet connection line and its support make it inevitable to have IT expertise in the company – this might be the whole department...